I visited TRIA for the first time on April 21 for my daughters broken arm. When I walked into the building there was someone to greet us and offer assistance on where we needed to go. When we were shown to the waiting area a nice young woman came out and visited with my daughter and let us know it would be a short wait. My 6 year said, “She was really nice Mom, wasn't she?"
We were then escorted to the Doctors room. They took x-rays after assuring her it wouldn't hurt and offered her several choices in cast colors. She was very excited to find out they had glow in the dark. They took their time and made her feel special. We left feeling well cared for.
Then, one week and a day later I fell down the stairs and couldn't use my knee. I went to urgent care and they had me follow up with TRIA a week later. I had the exact same positive experience.
The women in Dr. Kansara's office were so kind and funny that it made me smile. Dr. Kansara was unbelievably real and caring. I did not feel like a number or a job. I felt listened to.
Then, I went to get an MRI. Again, I encountered another great receptionist and the gentleman who took my MRI seemed like a friend by the time we were done. Amazing!
I'm not sure what you do in your training or if your HR has an uncanny knack for hiring the best of the best but I would have no hesitation in referring clients to your practice.
With much gratitude,
Kim
|
|
|
After countless sleepless nights due to knee pain, I scheduled an appointment with Dr. Markman. My recently retired orthopaedic surgeon recommended him to me. Dr. Markman wasted no time in trying to diagnose the source of my pain. I was scheduled for an MRI and the results showed multiple issues. Soon after, Dr. Markman performed surgery on my knee. Though the recovery will take time, I am pain free. What impresses me about Dr. Markman is that he listens to me and cares about what I have to say. He never seems to be in a hurry to leave the exam room. His communication with me has been great. I never feel like I am in the dark about the status of my health. He has been a great physician for me, and I would recommend him to anyone that needs care.
|
|
|
Everyone was amazing, from the moment I walked through the doors, I felt like I was cared for and special. I don't like doctors at all, in fact I have a huge phobia and rarely go to a clinic unless I'm on my death bed. Or have a broken limb, which happened to be my problem. Sarah Martin was wonderful and smart and I appreciate a young female in a typically male-dominated role. I'll be recommending this facility to my friends who may have the unfortunate need of a visit in the future. The only thing that was a bit distressing to me is that there were only two gals running the reception desk when I checked in, and the line was long and winding around the escalator. These girls did an amazing job and kept their heads about them under pressure, but you should definitely reconsider staffing needs in this area. These poor girls seemed like they were put through the wringer and they needed help! Next time when they are less busy I'll try to entice them and lure them to a job in my office, I would be more than happy to pamper them and treat them like they should be treated. Overall, Bravo, a job well done, I was more than impressed with this facility! I may have to reconsider my fear of doctors now!
|
|
|
I was so impressed by the staff at TRIA. Obviously, they do not hire anyone that is not very impressive both in their perspective fields and personality. This is what is missing in most healthcare facilities. People that love what they do and more importantly care about the people they are doing if for. I will be telling anyone that cares to listen what a great place TRIA is.
|
|
|
I was expecting the normal RX treatment at TRIA. From the second I walked in the door people actually took me where I needed to go instead of just telling me. After I got my cast on the lady who put it on heard me talking about getting a cast protector for bathing needs. She actually rolled me to the gift shop help me find the one I needed. Amazing!!!! She took her very valuable time to make sure I was set. Very friendly and explained everything and what to expect with all procedures and visits. I wish more places were like your facility and my Wife agrees you guys are the best and (friendly....I can't express how comfortable they make you). I was treated like a person and not just another medical case. I would recommend TRIA to everyone I know and return there for future needs (hopefully not needed though). Also after a few days I received a get well card signed personally from the crew that handled me during surgery. Very nice touch.
|
|
|
Dr. Aamoth was very thorough in his assessment and listened to us, our son's history and our concerns for our son. He explained things very well and talked of different types of treatments/upsides and downsides. He asked what we wanted out of this visit and whether or not we were satisfied. He told us what he would do if it were his son and that phrase hits home as a parent. He, also, graciously said that he wouldn't disagree to us wanting a second opinion by another doctor when we talked of a fellow Orthopedic colleague of his with which we already had set up an appointment (not associated with TRIA whatsoever.) We were quite satisfied with our first time encounter with Dr. Aamoth and would highly recommend him to anyone with orthopedic concerns (and probably various other ones.) Most importantly, our son was very much pleased with the visit and said, "I really liked the guy." He discussed short-term usage with Cortisone shots and long-term treatments with Ibuprofen or Advil. He diagrammed for us bone vs. tissue injuries and the 'where’s,' 'what’s' and 'how’s' of pain/injuries and their particular drawbacks.
|
|
|
After having dealt with my son's shoulder injury for over a year with no success where we live, we were finally directed to TRIA where we had the best experience ever. Everyone there is so kind and helpful and the doctors are fantastic. Dr. Nelson took the time to explain everything to us so we would know exactly what to expect when it came to our son's surgery and expectations during rehab. The nursing staff was excellent and even called us on our way home the following day after surgery to make sure things were going okay. We were always made to feel like my son's care was important to everyone there and we were not just a number. Dr. Nelson and all the staff will always be remembered fondly by my entire family, especially my 16 year old who will finally be able to get back to wrestling this year thanks to TRIA's excellent care. Thank you Dr. Nelson and everyone at TRIA who was so wonderful with Colton. We can never repay you for what you have given back to our son.
|
|
I was very satisfied and impressed by the service available at TRIA. It was helpful to be met at entrance by a friendly person who directed me where I needed to go. Great to be able to able to get service without an appointment. Very well served by Dr. Moore and therapist Erin Mack.
|
|
|
TRIA was an awesome experience for me. It was conveniently located. I felt welcomed upon entering. Finding my doctors office was easy as well. Check in was fast and my wait time to see the doctor was minimal. But the best parts of my visits were with Erin Mack. She was so comforting, welcoming, and knowledgeable. She brought everything to my level so I could understand what had happened to me, and what our plan of attack was to get me back to better health. You could tell she enjoyed her job. She made me ponder becoming a hand therapist myself!
|
|
|
I am impressed with the outstanding care I have received from Drs. Walsh and Aadalen, but also with the entire TRIA staff and facility. The environment is warm and welcoming from the moment I enter the building. The lighting, openness, and cheerfulness of the personnel are immediately calming & inviting. All personnel have greeted me warmly, and I really feel “taken care of.” I feel I am treated and respected as an individual human, rather than “Patient No. __”. Kudos to those who created this concept of care and to all who implement it so well. I highly recommend TRIA!
|
|
|
I've just returned home from one of the most astonishing experiences I've ever had. After feeling disappointed with just about every contact I've had with the medical establishment for many years, I've just experienced the the most satisfying professional visit possible. I hobbled in on crutches and was met at the door by a cheerful greeter who furnished me with a wheelchair and wheeled me up to check-in. After almost no wait at all, I was seen by a nurse, then a physician, and then the supervising physician. All listened, did not interupt, and included my opinions and needs in their treatment plan. I did not think this level of compassion, expertise, and efficiency existed anymore in any part of our health care system. Thank you for the experience, it was truly the best ever.
|
|